02-24-2010 02:54 PM - edited 03-15-2019 09:31 PM
Hi amigos !
Some weeks ago we migrate licenses from call manager 4.1.3 to communication manager 7.1 . Following the procudure for migration we got
the DLUs, CCM node license; what is left is software license (the license unit report show it as DEMO).
when we tried to request the upgrade for software license by means of configuration tool the only option provided was UCSS but is not clear for me
how can I get software license (permanent). if I get UCSS I must get first Cisco unified communications operate contract number ???,
in addition UCSS-UCM-1-XX is for a specific amount of user??
I need to get the permanent software license as soon as possible, how can I do this?
thanks for your help
Solved! Go to Solution.
02-25-2010 07:12 AM
Hi Filiberto,
That's correct
There is no part# for a 4.x to 7.x migration as it is more than
two hops. But you still must have purchased the 7.x media via
the "Top Level" part#. With the 7.x media you should have received
a new PAK that entitles you to the Software feature License. Did
you check for this PAK.
Cheers!
Rob
02-25-2010 02:14 AM
Hi,
I had issues with my licence when upgrading from 7.0 to 7.1.3 - the full licences were reporting that they were demo licences. I had to email licensing@cisco.com with the relevant information (serial numbers, company name etc.) and they sent new licences within a few days
If you need it sorted sooner then aplly some pressure to your Cisco account Manager and they can normally push it through quite quickly for you.
Cheers,
Phil
02-25-2010 05:32 AM
Hey Filiberto,
Just wanted to add one thing to the great tips from Phil (+5 Phil)
When you received your upgrade media DVD's was there a PAK#
on a piece of paper in the small box? I would have thought there should
have been, and you would register this PAK# with Cisco Licensing
(against the Publisher mac) to get the Software feature License.
Cheers!
Rob
02-25-2010 06:57 AM
Hi Rob,
In fact I did not received upgrade media; when we tried to ask for it in the purcharse order there was not product number available for upgrade from 4.1.x to 7.1. After checking cisco's docs the only reference for upgrading was UCSS.However the UCSS is relating with an Cisco Unified Communications Operate Service Contrac, that's why I'm confused.
thanks for your time
regards
02-25-2010 07:12 AM
Hi Filiberto,
That's correct
There is no part# for a 4.x to 7.x migration as it is more than
two hops. But you still must have purchased the 7.x media via
the "Top Level" part#. With the 7.x media you should have received
a new PAK that entitles you to the Software feature License. Did
you check for this PAK.
Cheers!
Rob
02-25-2010 07:22 AM
Hi Rob,
Thanks Once again
I 'm going to check this part
regards
02-26-2010 02:15 PM
Hi Rob,
I think the top level part that I need is the next; am I right ?
UNIFIED-CM7.1 CUCM 7.1 top level part number
LIC-CM7.1-7825= License Unified CM 7.1 7825 Appliance, 1,000 seats
regards
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