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New Member

Software to try CTI Ports ?

Hi,

I have some problems integrating a third party unified messaging solution with a Cisco CallManager 4.1.3.

This UM Solution is using CTI ports to connect to CCM. CTI Ports are well registered but I'm unable to establish incoming and outgoing calls.

I verified everythings (partition, CSS, user association, ...) but without success.

So I'm searching to test CTI Ports without the 3rd Party UM Solution.

Something like a CTI Phone that would be able to register CTI Ports on CCM and to make/receive calls.

Does it exist ? If yes, were can I find it ?

Thanx,

Bastien.

3 REPLIES
Green

Re: Software to try CTI Ports ?

Use Cisco IP Softphone and setup a CTI port.

Softphone will control the CTI port.

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-softphone

New Member

Re: Software to try CTI Ports ?

Thank you for your answer !

It's a shame I did not think about that !!

:p

New Member

Re: Software to try CTI Ports ?

hello,

I'm trying to use the CTI ports to receive and make calls, but with no success. (using Jtapi to monitor those calls).

So, to test those cti ports, I'm using a cisco softphone, but I cannot able to detect any lines (I configured already a cti port in CallManager and saw the troubleshooting in the cisco's documents).

Could you help me?

I'm working with CallManager 4.2

This is my email: pedro.albuquerque@mbcpbank.com

Thank you!

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