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software upgrade for callmanger 6.0.1.3000-7 generate error

banso_boy
Level 1
Level 1

Trying to do a softwareware upgrade for callmanager system version 6.0.1.3000-7 using the GUI and through the ftp server but each time it fails and "Error on this page " is displayed on the browser.

When I click on the error link i get the info below;

Zeile: 526

Zeichen: 2

Fehler: Objekt erwartet

Code: 0

URL: https://172.20.8.10/cmplatform/install.do

Any ideas or links on how to resolve this problem.

5 Replies 5

banso_boy
Level 1
Level 1

Is it possible to do the upgrade by command line interface? if yes, will appreciate any tips.

Okay I have gone this far using the cli and here is the error: any ideas?

admin:utils system upgrade get remote cmterm-7970_7971-sccp.8-5-2SR1.cop.sgn

Accessing upgrade. Please wait...

The selected upgrade was not in the list of valid files.

Unable to get upgrade file.

Hello,

AFAIK you will need SFTP to do the upgrade. After you have SFTP setup, you can use the GUI. That will be easier.

Please rate useful posts.

dsalamanca
Level 1
Level 1

Hello, I am experiencing the same problems here, both with the web and through the CLI, I tried with both FTP and SFTP and it's not working. Did you solve your issue? Here I am pasting what I got from the CLI, but the web site error is also the same "an object was expected"

admin:utils system upgrade list remote ftp 172.16.11.187 cisco /
Password: *****
Checking for valid upgrades.  Please wait...
cmterm-7970_7971-sccp.8-5-4.cop.sgn
admin:utils system upgrade get remote cmterm-7970_7971-sccp.8-5-4.cop.sgn
Accessing upgrade.  Please wait...
The selected file is not valid.
Unable to get upgrade file.

d.haeni
Level 4
Level 4

I was having the same problem. Restarting Tomcat did the trick (see https://supportforums.cisco.com/message/1159023#1159023