For some reasons after some time, one or more phones that were REGISTERED and working fine suddenly appears like DECEASED (show ephone). The System was working fine for months and no modifications has been done before the problem.
The only way i found to correct that is to restart the CME box.
note: it does the same for new phone that try to register.
Ive seen this issue several times before. The phone showing "deceased" means that the cme lost TCP connectivity with the phone for some reason. Usually, to troubleshoot this, I take a phone that doesnt display these symptoms, and plug it up and see if the issue presents itself again. If not then I RMA the phone. Another thing I do sometimes is to delete the ephone and rebuild it. That may work from time to time as well.
the same problem appears again on two phones this morning, i did try to delete the phones and rebuilt them, change the ephone number, reset the phone through the system... but still...it can't register
The only way to fix that (temporary) is to reload the system.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...