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Some sites phones are auto registering to old cucm

Hello,

We upgrade from cucm 7 to cucm 8 and at sites which we have voice gateway and a router some phones are auto registering across the WAN to our old subscriber in our main site instead of our new subscriber . We had one of the phones sent to main site where the new subscriber is and the phone auto register to new subscriber.  Any suggestions?

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Cisco Employee

Some sites phones are auto registering to old cucm

For that to happen you need to have auto-registration enabled, if you don't want or need that, disable it.

And also either the phone is looking at that server from the DHCP config it's receiving or it has been manually configured to point to that server.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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