Sometimes 'line busy tone' when calling Translation Pattern numbers
We are using Translation Patterns to have speeddials to mobile phone numbers. These speeddial numbers are 19 + your internal phone number. My internal number is 556, so my 'mobile number' is 19556. This TP translates to my real mobile number by filling in the 10-digit 06 number (06 is the prefix in the Netherlands) in the Called Party Transform Mask, and de 0 as Prefix Digit for outgoing lines.
This works just fine, though we have a few users (we have a total of 350 users) complaining that sometimes they get a busy tone when they call a 19xxx number. When they dial once or twice more to the number, they can properly reach it. They are sure the phone itself was not busy. And even if it were busy, they would hear the phone's voicemail, not a busy tone. It's not always the same number, it's always another speeddial number that has this issue.
We are using Cisco Unified CallManager 4.3. We have 75 ISDN lines (2x ISDN30, 1x ISDN15), of which an average of 20-25 are used and peaks at about 50 lines in use.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...