06-17-2014 12:31 AM - edited 03-16-2019 11:08 PM
Hi All
i have a soundstation IP 7000 registered with CUCM 7.1.3. I can make and receive calls but i cannot start or receive a conference call. Can anyone please assist. thanks
06-17-2014 03:12 AM
Hi,
Does the device have a Media Resource Group assigned to it, if so does that MRG contain conferencing hardware/software?
Regards,
Richard
06-17-2014 09:27 AM
I don't think the HW or SW conf bridge is going to matter what matters is that YES you have a MRGL assigned to the physical phone which contains a conference bridges at least.
06-17-2014 09:47 AM
Just to clarify I wasn't questioning what type of conference bridge it has, just that it has one available.
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