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SPA 3102 - Various quick questions

Hi,

can anyone help on the below?

 

1 - Caller always gets "on hold music" when calling the PSTN line. When i pickup the phone, i need to do a hook flash to finally talk with the caller.

2 - After 3 rings the call is routed to the FAX: how can I extend this time? (e.g. .6 rings)

 

Thank you

 

Fabio

 

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