Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Speakerphone and "sounds like your in a tunnel" compaint

Hi all, I hope all is well. I have a customer telling me that when they are on speakerphone (on a 7945 phone), that the person on the other end sounds like they are in a tunnel. The person on the other end doesnt appear to notice anything, but the person speaking on the speakerphone does. Anyone heard this complaint before?

3 REPLIES
VIP Super Bronze

Re: Speakerphone and "sounds like your in a tunnel" compaint

Upgrade the firmware. There several audio quality problems in the early firmware versions of this hardware.

New Member

Re: Speakerphone and "sounds like your in a tunnel" compaint

Ill do it tomorrow and let you know. Thanks.

New Member

Re: Speakerphone and "sounds like your in a tunnel" compaint

Hello,

We are having the same audio quality issues. What firmware did you have and when did you upgrade to?

141
Views
4
Helpful
3
Replies
CreatePlease to create content