Spoofed numbers coming into our call center. Trying to shut this guy down.
Good Day - We have a IPCC 4.0 and CM 4.1 being used for a small call center. Lately, we have been tracking some inbound numbers where the people / person just hang on the line and have a smart comment every now and again. Our agents have been keeping track of the numbers and it appears they are being spoofed. Our gateway is MGCP with 2 PRI. Is there anyway to route these inbound spoofed numbers to a mailbox or just block them all together? No H323 here just MGCP. Thanks.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.