The issue is that the process that was set up to gather information regarding CDR’s failed for a couple of weeks and now I am tasked with recovering that data into Equitrac, our time and billing server. The data gets pulled into the SQL server on the CM1_PUB into the ART database. From there it gets pulled out into a structure by a program called Facecollate and put into a useable structure for Equitrac. When I look at the authors of the SQL database that would have configured this system I see the following:
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...