- On the gateway, I configured to forward to extension 111
- On CCM, 111 is the DN of CTI route point, DN 111 will foward all to VM.
- On Unity, I created 1 call handler with extension 111.
Calls from outside can reach the opening greeting, but cannot transfer to internal extension, anh I have to wait until the greeting complete and the call be transfered to Operator (can't press 0 to interrupt the greeting).
How to configure caller input meet this requirement: caller press 0 to reach Operator, or dial a known extension number?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...