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Community Member

SRST - busy trigger equiv. / 2nd call doesn't get engaged

When running phones in SRST (7912/7940/ATA) I am finding that the second call to an extension does not get engaged, only the 3rd. Much the same as if you had the "BUSY TRIGGER" set to 2 rather than 1 in normal CM operation. Is there a way to prevent this so that all calls are given engaged tone, if the extension is already on a call, rather than allowing 1 caller to wait ?

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Re: SRST - busy trigger equiv. / 2nd call doesn't get engaged

If you have a dual-line phone configuration, use "huntstop channel" command to avoid hunting of call to the second line.

hth

mehmet

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Bronze

Re: SRST - busy trigger equiv. / 2nd call doesn't get engaged

If you have a dual-line phone configuration, use "huntstop channel" command to avoid hunting of call to the second line.

hth

mehmet

Community Member

Re: SRST - busy trigger equiv. / 2nd call doesn't get engaged

Thats seems to have worked. Thanks very much. I did also have to add "huntstop" to the "call-manager-fallback" config as the call was then matching an additional unwanted dialpeer rather than stopping on engaged.

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