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Community Member

SRST FOR 8831 PHONES

Hi everyone.

 

I need an CUCM ver 9.12 and gateway SRST with IOS :c2900-universalk9-mz.SPA.154-1.T1.bin".

 

but the IP phones model 8831 (cmterm-8831-sip.9-3-3-5.cop.sgn) not registering when the router SRST is active. The other SIP phones 69XX if are registering fine.

 

Any sugges for this issue??.

 

 

6 REPLIES
Bronze

HelloYou are probably running

Hello

You are probably running an version of SRST where the 8831 are not supported
 

You may wan't to upgrade your IOS to version 15.1(4)M to gain SRST Support for your 8831

more Details here: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/requirements/guide/srs86spc.html

 

cheers

slashdots

Purple

Hi, Can u share the output of

Hi,

 

Can u share the output of command show call-manager-fallback from router?

As per the compatibility matrix,it is supported from SRST 8.6 

regds,

aman

Community Member

Hi Aman,  the Gateway have

Hi Aman, 

 

the Gateway have IOS  Version 15.4(1)T1,  this run  call-manager fallback version 10.0 below the output command:

 

Sh call-manager-fallback
CONFIG (Version=10.0)
=====================
Version 10.0
Max phoneload sccp version 17
Max dspfarm sccp version 18
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html

ip source-address 10.245.158.9 port 2000
ip qos dscp:
 ef (the MS 6 bits, 46, in ToS, 0xB8) for media
 cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
 af41 (the MS 6 bits, 34, in ToS, 0x88) for video
 default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
max-ephones 50
max-dn 100
max-conferences 8 gain -6
dspfarm units 0
dspfarm transcode sessions 0
no huntstop
no huntstop channel
huntstop channel 0
cnf-file location: system:
cnf-file option: PER-PHONE-TYPE
network-locale[0] US   (This is the default network locale for this box)
network-locale[1] US
network-locale[2] US
network-locale[3] US
network-locale[4] US
user-locale[0] US    (This is the default user locale for this box)
user-locale[1] US
user-locale[2] US
user-locale[3] US
user-locale[4] US
srst mode auto-provision is OFF
srst ephone template is 0
srst dn template is 0
srst dn line-mode single
time-format 24
date-format dd-mm-yy
timezone 0 Greenwich Standard Time
secondary-dialtone 0
transfer-pattern .T
alias 1 1601 to 1500
keepalive 30 auxiliary 30
timeout interdigit 3
timeout busy 10
timeout ringing 180
timeout transfer-recall 0
timeout ringin-callerid 8
timeout night-service-bell 12
caller-id name-only: enable
system message primary SRST_CONTINGENCIA
Limit number of DNs per phone:
  12SP: 76
  7902: 76
  7905: 76
  7906: 76
  7910: 76
  7911: 76
  7912: 76
  7920: 76
  7921: 76
  7925: 76
  7931: 76
  7935: 76
  7936: 76
  7937: 76
  7940: 76
  7941: 76
  7941GE: 76
  7942: 76
  7945: 76
  7960: 76
  7961: 76
  7961GE: 76
  7962: 76
  7965: 76
  7970: 76
  7971: 76
  7975: 76
  7985: 76
  anl: 76
  ata: 76
  bri: 76
  CIPC: 76
  vgc-phone: 76
  IP-STE: 76
  6921: 76
  6941: 76
  6961: 76
  6901: 76
  6911: 76
  7926: 76
  6945: 76
  8941: 76
  8945: 76
Log (table parameters):
     max-size: 150
     retain-timer: 15
transfer-system full-consult
transfer-digit-collect new-call
local directory service: enabled.
Extension-assigner tag-type ephone-tag.

 

 

 

Community Member

Hi everyoneI regret to inform

Hi everyone

I regret to inform you that the 8831 ip phone does not support  CME / SRST. 8831 phones are only for Call Manager server.

I

 

https://tools.cisco.com/bugsearch/bug/CSCui95307

 

Purple

Hi, But u are using SRST

Hi,

 

But u are using SRST version 10 and bug is for CME 10.

 

regds,

aman

Community Member

Hi,I hope the configuration

Hi,

I hope the configuration is for SCCP phones, you need to configure voice register global for SIP phones to support, since 8831 is SIP phone.

 

Regards

Selva Nadar

 

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