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New Member

SRST Manager & CUCM interoperability

Hi Community,

I have installed SRST Manager 9.0.4.0 from OVA Template. Installation processed with no errors.

Also I have installed and working CUCM 10.0.1.11900-2 Unrestricted with self-signed certificate on web management interface.

So, now I can't complete 'Add Central Call Agent' - it ends with 'srsx gui "InternalError: " SECURITY_FAILURE error, details = SSL/TLS Handshake failure' in Troubleshoot/View/Trace Buffer.

Anyone use this tool? Is it usefull/working?

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New Member

I had this problem too and I

I had this problem too and I resolved it by uploading the certificate from CUCM into SRST Manager.  The easiest way I know to do this is to connect to CUCM using Internet explorer, view the certificate CUCM presents, and then save it to a file.  You can save it to file by clicking on the details tab of the certificate window.  Then, go to  system -> trusted TLS certificates in SRST manager and upload that certificate file.

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