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New Member

SRST Registration errors

Hello,

  I am having a strange problem on out customer when the branch fall in STST(Version 9)

  On the normal operation We configure 3 Hunt Pilots (2599, 2494 and 2495)

  Each of this Hunt Pilots have a group of DN associated as folows:

2599: 2511,2512, 2513, 2514, 2515, 2516, 2517 and 2518

2494: 2423, 2422, 2411, 2413, 2414, 2418 and 2410

2495: 2403, 2463 and 2412.

   When the phones register on SRST, we need to maintain this Hunts Working, so we set the Alias command on Call-Manager-fallback as follows

!

call-manager-fallback

secondary-dialtone 0

max-conferences 8 gain -6

transfer-system full-consult

timeouts interdigit 5

ip source-address 99.99.99.1 port 2000 strict-match

max-ephones 110

max-dn 250 dual-line

system message primary Telefonia em Contingencia

alias 1 2599 to 2511 preference 1

alias 2 2599 to 2512 preference 2

alias 3 2599 to 2513 preference 3

alias 4 2599 to 2514 preference 4

alias 5 2599 to 2515 preference 5

alias 6 2599 to 2516 preference 6

alias 7 2599 to 2517 preference 7

alias 8 2599 to 2518 preference 8

alias 9 2494 to 2423 preference 1

alias 10 2494 to 2422 preference 2

alias 11 2494 to 2411 preference 3

alias 12 2494 to 2413 preference 4

alias 13 2494 to 2414 preference 5

alias 14 2494 to 2418 preference 6

alias 15 2494 to 2410 preference 7

alias 16 2495 to 2403 preference 1

alias 17 2495 to 2463 preference 2

alias 18 2495 to 2412 preference 3

translation-profile incoming Chamadas_Embratel_Entrada

time-zone 17

time-format 24

date-format dd-mm-yy

!

The error that we are hiting is when we call to the Pilots (2599, 2494 and 2495) the phones show some Extensions heve nothing  regarding with the config.

I discover that for this three DN, they are the Secondary line for some Ephone-DN when they register in SRST:

ephone-dn 1 dual-line

number 2405 secondary 2494

name 2405

description 2405

label 2405

preference 0 secondary 9

huntstop

no huntstop channel

call-waiting beep

no cti notify

no cti watch

ephone-dn 13 dual-line

number 2490 secondary 2495

name 2490

description 2490

label 2490

preference 0 secondary 9

huntstop

huntstop channel

call-waiting beep

no cti notify

no cti watch

ephone-dn 44 dual-line

number 2478 secondary 2599

name 2478

description 2478

label 2478

preference 0 secondary 9

huntstop

huntstop channel

call-waiting beep

no cti notify

no cti watch

ephone-dn 45 dual-line

number 2418 secondary 2494

name 2418

description 2418

label 2418

preference 0 secondary 9

huntstop

huntstop channel

call-waiting beep

no cti notify

no cti watch

Anybody knows why this is happening?

Everyone's tags (4)
2 REPLIES
New Member

SRST Registration errors

Hi !

This is happening only for specific numbers or all the dn which you mapped via alias command ?

Thanks

New Member

SRST Registration errors

Yes,

  Only the DN that we use on the Alias are geting as Secondary when phones Register in SRST!

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