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Community Member

SRST & VoiceMail

have voicemail XXXX in call-manager fallback. When in SRST, gets fast busy when hit messages button. Also cannot dial internal 4 digit extensions, which I suspect is related. Any help is appreciated.

4 REPLIES
Cisco Employee

Re: SRST & VoiceMail

please post the whole config, is the VM going to be reached thru PSTN or is it local?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: SRST & VoiceMail

VoiceMail is local. Here is the dial-peer and call-manager-fallback.

dial-peer voice 1 pots

description Outbound SRST LD

destination-pattern 91..........

port 2/0:23

prefix 1

!

dial-peer voice 3 pots

description Outbound SRST Intl

destination-pattern 9011............

port 2/0:23

prefix 011

!

dial-peer voice 6020 voip

session target ipv4:172.19.64.130

incoming called-number .

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 4 pots

description Outbound 10 Digit Local

destination-pattern 9[2-9].........

port 2/1:23

!

dial-peer voice 5 pots

description Inbound

incoming called-number .

direct-inward-dial

port 2/1:23

!

dial-peer voice 6 pots

incoming called-number .

direct-inward-dial

port 2/0:23

!

!

!

call-manager-fallback

secondary-dialtone 9

max-conferences 8 gain -6

transfer-system full-consult

ip source-address X.X.X.X port 2000

max-ephones 200

max-dn 200 dual-line

system message primary phone system in Backup Mode

dialplan-pattern 1 3234366... extension-length 4 no-reg

dialplan-pattern 2 3234366... extension-length 4 no-reg

voicemail 3000

call-forward busy 3000

call-forward noan 3000 timeout 4

time-zone 5

date-format dd-mm-yy

Cisco Employee

Re: SRST & VoiceMail

if the VM is local you need to configure CME and the VM ports to register locally, also the VM system to failover to the CME if primary fails

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: SRST & VoiceMail

CM is remote, version 4.2.3,

Unity is local, v4.2.1

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