09-03-2014 01:45 AM - edited 03-17-2019 12:00 AM
I configured Srv records in CUCM as per docs,still i am facing the problem while logging in jabber client i am getting a error "Cannot communicate to the server",but i can able to login through ip address..in SIP information for SRV i tried with destination adress/domain name,but still i cannot resolve this issue,suggest me on this!!!
09-03-2014 02:12 AM
Any idea about this issue
09-03-2014 03:15 PM
Are you using username@domain.com and are the SRV records in the domain.com that is being used to log into Jabber?
09-03-2014 10:07 PM
yes we are using domain name to loggin into jabber
09-04-2014 10:17 AM
Have you tried what Jaime suggested? Can you post your results here?
nslookup
set type=srv
_cuplogin._tcp.domain.com
_cisco-uds._tcp.domain.com
09-06-2014 11:33 PM
George,
Let me try & give u the results.
09-03-2014 04:04 AM
You could be hitting BugId CSCup30905
If you're using Jabber with auto discovery for purely IM&P (i.e. no softphone) then auto discovery doesn't work. The fixes are either upgrade to CUCM 10.something or upgrade to a Jabber client that does not currently exist.
GTG
09-03-2014 03:51 PM
I'd start by using nslookup to make sure you're actually resolving them and that they're properly configured.
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