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New Member

SRV records

I configured Srv records in CUCM  as per docs,still i am facing the problem while logging in jabber client i am getting a error "Cannot communicate to the server",but i can able to login through ip address..in SIP information for SRV i tried with destination adress/domain name,but still i cannot resolve this issue,suggest me on this!!!

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New Member

Any idea about this issue

Any idea about this issue

Are you using username@domain

Are you using username@domain.com and are the SRV records in the domain.com that is being used to log into Jabber?

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New Member

yes we are using domain name

yes we are using domain name to loggin  into jabber

Have you tried what Jaime

Have you tried what Jaime suggested? Can you post your results here?

nslookup

set type=srv

_cuplogin._tcp.domain.com

_cisco-uds._tcp.domain.com

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New Member

 George,Let me try & give u

 

George,

Let me try & give u the results.

You could be hitting BugId

You could be hitting BugId CSCup30905

 

If you're using Jabber with auto discovery for purely IM&P (i.e. no softphone) then auto discovery doesn't work. The fixes are either upgrade to CUCM 10.something or upgrade to a Jabber client that does not currently exist.

 

GTG

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Cisco Employee

I'd start by using nslookup

I'd start by using nslookup to make sure you're actually resolving them and that they're properly configured.

HTH

java

if this helps, please rate

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