One of our clients is complaining about receiving static after pressing 9 for an outside line. When 9 is pressed and the outside line tone is generated, the only device involved in the phone, correct? So this would imply a problem with the phone itself, cord, handset or interference from another device in the room and specificially exclude anything other than the phone?
The problem only occurred with 1 phone and it was only reported on a single day. The network locale has not changed. This leads us to believe that there was some sort of external interference, especially if the user was on speaker phone.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...