Say my main business line is 800-555-1212. Customer A is an assigned client to Manager A. If Customer A calls my main line from 808-111-2233, can I set up some sort of static translation so that even if the main line was called, the call will be translated to Manager A's phone? This would be a database of about 5000 numbers, each with their respective destination. Possible with cucm or even a different Cisco product?
That is calling number based routing, and Cisco CM or CME t in itself can only support it using answer-adress under dial-peer. That requires one dial-peer, trnalsation-prfoile and rule peer number, making ti hardly a scalable solution.
So, I have this feature supported in my TCL/IVR script "number 2 namet" that is http-based. It can be aquired at www.ciscoscript.com.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...