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Static incoming translations

Gentry
Level 1
Level 1

Say my main business line is 800-555-1212.  Customer A is an assigned client to Manager A.  If Customer A calls my main line from 808-111-2233, can I set up some sort of static translation so that even if the main line was called, the call will be translated to Manager A's phone?  This would be a database of about 5000 numbers, each with their respective destination.  Possible with cucm or even a different Cisco product?

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

That is calling number based routing, and Cisco CM or CME t in itself can only support it using answer-adress under dial-peer. That requires one dial-peer, trnalsation-prfoile and rule peer number, making ti hardly  a scalable solution.

So, I have this feature supported in my TCL/IVR script "number 2 namet" that is http-based. It can be aquired at www.ciscoscript.com.

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