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Community Member

Static on a VG224 gateway

For every line I choose that is on my VG224 I get initial static instead of internal dial tone, I can then dial 9 and the number and it works fine.

no changes have been made and it was working fine a few days ago

I have gone to the 110 block and clipped on to monitor the line  and the statis is there also

Has anyone ever had this issue and how did you resolve it?

4 REPLIES
Hall of Fame Super Gold

Static on a VG224 gateway

Have you tried reloading the device?

Community Member

Static on a VG224 gateway

Yes with no luck.

Cisco seems to think the VG224 is bad so I will replace it and hope that was the issue.

Hall of Fame Super Gold

Static on a VG224 gateway

Before calling it bad hardware I'd try a software update anyway.

Community Member

Static on a VG224 gateway

A somewhat similar thing I noticed through our call recording application was static was being recorded even while the line status was on-hook.   I implemented the "idle-voltage low" command on the voice-port.   On another fxs port being recorded everything worked fine and I didn't have to use the command.

TONY

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