Recently we found that the call history would disapper on the 6941, and it could be resume by reset the phone. When I look into the status message of the phone, it gave me the full page of "MGB_DM_ERROR_INDICATION (Channel-Independent): Error: 209, Module:1, triggered_by_msg_id=2085".
I don't know if this is related to the issue or not, but when I search from the web and found that the error message might come from the bug CSCtf81666which fixed in firmware 9.1(1). The problem is the phone is using the load 18.104.22.168, and it should be fixed on this load...
We just upgraded the phone load from 9-2-1 to 9-2-2-6 due to another bug issue not very long time ago, and we got another bug issue before that... If I told them this is another bug issue again... they might kill me...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...