Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Stop 7925 Cisco Wireless phone from trying for updates

 

 

Hello

 

I have a 7925 phone Wireless phone which is working fine but it keeps back with the message "firmware update failed".

 

Is there any way I can stop the 7925 phone to try finding updates?

 

Any advice will be much appreciated.

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Hi,Phones will always go by

Hi,

Phones will always go by what is set as the device default within UCM.  If you want a specific phone or specific model one of two things can be done.  If you want a specific phone to use a different revision of firmware you can simply take that file name, for example CP7925G-1.4.5.3 and look up the specific phone in UCM and paste that file name into the "Phone Load Name" section.  If you want a specific model to use a different revision of firmware you can do this by going to Device/Device Settings/Device Defaults in UCM and then locate the model and then paste the desired file name of the firmware you are wishing to use.

Hope this helps

Tony

Please rate helpful posts

Please rate helpful posts
Thanks,
Tony
1 REPLY
Silver

Hi,Phones will always go by

Hi,

Phones will always go by what is set as the device default within UCM.  If you want a specific phone or specific model one of two things can be done.  If you want a specific phone to use a different revision of firmware you can simply take that file name, for example CP7925G-1.4.5.3 and look up the specific phone in UCM and paste that file name into the "Phone Load Name" section.  If you want a specific model to use a different revision of firmware you can do this by going to Device/Device Settings/Device Defaults in UCM and then locate the model and then paste the desired file name of the firmware you are wishing to use.

Hope this helps

Tony

Please rate helpful posts

Please rate helpful posts
Thanks,
Tony
29
Views
5
Helpful
1
Replies
CreatePlease to create content