Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

strange behaviour with overlapping extensions in different partitions

Hi,

We are running CCM 4.1.3(SR6) and are having the following issue :

We have extensions, as an example let's say 1000 that exist in partition A

and are being used on a phone and that same extension 1000 also exist on a route point in a different partition.

Sometimes the routepoint with extension 1000 does not want to register, I then have to delete the phone extension first,

the route point will then register and then I have to recreate the phone extension.

When both devices are registered and everything looks normal, sometimes the fwd no answer and hunt group settings of the phone extension don't work.

ANy ideas?

Thanks in avance,

Jeroen

2 REPLIES

Re: strange behaviour with overlapping extensions in different p

my question is is it important to use smae extention number?

New Member

Re: strange behaviour with overlapping extensions in different p

Hi,

yes it is important. This is a multi tenant system and both customers need to have the extension we are talking about.

Thanks for your reply.

Rgds,

Jeroen

91
Views
0
Helpful
2
Replies