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VIP Super Bronze

Strange CTI RP issue with CCM 5.1.3

Hi,

I have ccm 5.1.3 in my vmware lab.

I created cti RP for ARC. I have also associated the ARc user with the CTI RP.

However the strange thing is that immediately I crreate the cti rp, it picks up the ip add of the callmanager rather than registering using the ip address of the ARC server.

I also created cti ports on calllmanager and they all register using the ip add of the ARC server.

I have restarted the cti manager but I got the same thing.

Ideally, the cti rp should register with the ip address of the arc server

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Silver

Re: Strange CTI RP issue with CCM 5.1.3

If you had tracing enabled, please send me CCM, CTI, SDL CCM, and SDL CTI logs from the CCM cluster. In addition, please send

jgw1 logs from the PG which communicates with CCM.

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