We have deployed CUCM 8 cluster with 1 publisher and 2 subscriber (A and B). Phones are all registered with subscriber A. we are facing an issue since last few days that phone status of some phones on subscriber is showing following error:
"Unmapped Exception /usr/local/cm/db/xml/xml/Phone_3905_display_instance.xml (No such file or directory)"
because of this error phone can dial outside calls, but incoming calls receive busy tone.
While phone 3905 was running normally before.
I have checked dpreplication status between PUB and Subscriber and it is "2" good.
here is some show commands:
admin:utils dbreplication runtimestate
DB and Replication Services: ALL RUNNING
Cluster Replication State: Only available on the PUB
Issue resolves after stoping and reseting dbreplication on subscriber. Now incoming and outgoing calls are going through. but subscriber still shows "Unmapped Exception /usr/local/cm/db/xml/xml/Phone_3905_display_instance.xml (No such file or directory)" status message for all Cisco 3905 SIP phones.
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