I have added a user with Supervisor, Agent, and reporting capabilities. I have set her as the Primary Supervisor & she is also set as an available resource for her specific team. However, when she logs into the supervisor client the drop down list for team selection is blank. I saw another post which mentioned restarting the desktop service. I haven't tried that because i'm not sure how/what that would affect for other users. Does that only affect people with the supervisor desktop or agent desktops as well? Any help will be appreciated.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...