Suppressing and / or hiding alarms in CUCM and / or RTMT
Does anybody know if there is any way to suppress and / or hide a particular type of alarms in CUCM? Customer receives some regular warning alarms in RTMP but they do not want to see them because they know about it and are not going to fix it.
Re: Suppressing and / or hiding alarms in CUCM and / or RTMT
Thanks a lot for the reply. Unfortunately the alert I need to suppress is not in the list of alerts at Alert Central. The alarm I am trying to get rid of is MediaListExhausted warning that this customer is continiously receiving because they do not want to use Annunciator. The only place in RTMT where I see this warning is System Summary tab but I can not right-click on it there.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...