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T-Shoot SIP Trunk debug ccsip error "attribute ptime"

Running 3845 with 12.4(20)T with Verizon Business SIP trunk, getting intermittent reports of ghost calls, etc.

I ran a debug ccsip error and see the below, trying to understand what they mean. I understand it has to do with packetization time, not sure how/what to set it at. Saw another thread about how this error could be force calls to need to use a MTP, wondering if the intermittent ghost call is a Media Resource Exhausted error..

38531471: May 28 00:41:58.257: //9257660/2F38858C8946/SIP/Error/sipSPI_ipip_copy_sdp_to_channelInfo:

failed to update call entry

SIP: (9257660) Attribute ptime, level 1 instance 1 not found.

38531472: May 28 00:41:58.257: //9257660/2F38858C8946/SIP/Error/sipSPI_ipip_copy_sdp_to_channelInfo:

failed to update call entry

38531473: May 28 00:41:58.377: //9257664/2F4AD49D8951/SIP/Error/sipSPI_ipip_copy_sdp_to_channelInfo:

failed to update call entry

SIP: (9257664) Attribute ptime, level 1 instance 1 not found.

38531474: May 28

voice class codec 1

codec preference 1 g729r8 bytes 20

codec preference 2 g711ulaw bytes 160

codec preference 3 g711alaw bytes 160

2 REPLIES

Re: T-Shoot SIP Trunk debug ccsip error "attribute ptime"

You'll have to post the SDP of the message to tell what's going on.

-nick

Green

Re: T-Shoot SIP Trunk debug ccsip error "attribute ptime"

If using cucm and cube you will need both ccm sdi sdl traces and debugs in gw, debug ccsip messages,events.

in RTMT u should see media resource exhausted or no more mtp resources

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