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t1 cups

I am a little confused about ippenterprise cvp and cups and cm5..

If I have both agents and normal did's in this enviorment do I define all the patterns for inbound in cups and point the agent calls to cvp and all other did etc to callmanager. Hope this makes sense. I guess bottomline is I need to know how to get calls to cvp and to callmanager because all the phines are not part of IPCC

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Re: t1 cups

To ensure continuous operation and optimal performance of your Cisco Unified CallManager system, you must upgrade to Cisco Unified CallManager 5.1(2a). If you ordered and received a server that is preloaded with Cisco Unified CallManager 5.0(4), you can download Cisco Unified CallManager software, version 5.1(2a), at Cisco.com.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/5_1_2/512acmrn.html

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