cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1165
Views
0
Helpful
1
Replies

Take back and transfer

jmcallister_e4e
Level 1
Level 1

I'm familiar with the concept of take-back and transfer however I am having a hard time identiftying if it is a feature of Cisco routers/unified communications manager (call manager).

Using the following devices:

3745 x 3

2851 x 1

Cisco CallManager 4.0 (w/ updates)

I would assume the feature would need to be supported at our gateway routers (3745's and 2851) as the CallManager would not receive the DTMF signaling necessary to start take-back and transfer, sometimes referred to as TNT.

Can anyone provide more information regarding this feature and Cisco?

1 Reply 1
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: