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Community Member

TAPS Encountered Error

I am having a problem with my TAPS installation. I am running CUCMBE 6.1 and CRS 5.0(2). I can call my route point and get the prompt to answer, enter 1 for English, enter my extension twice, but then it says TAPS has encountered an error. It then reset my phone and comes up with a new autoregistration number. The number I am trying to configure is not duplicated anywhere nor is the autoregistration number. I have removed all unassigned DN's. I am stuck.

2 REPLIES
Hall of Fame Super Silver

Re: TAPS Encountered Error

What does the TAPS log say on CM? It's under BAT --> TAPS

Chris

Community Member

Re: TAPS Encountered Error

It actually isn't giving me an error but the phone isn't coming up with the correct information.

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