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New Member

TCL IVR AA Script

I am looking for a TCL IVR script that says something along the lines of press 1 for person a. Press 2 for person b etc. Also does anyone have any good script editors specifically for TCL IVR scripts that they would recommend.

  • IP Telephony
3 REPLIES
Hall of Fame Super Gold

Re: TCL IVR AA Script

That is B-ACD/AA for up to 9 choices.

For easy programming of IVR features, look at CUE that has a GUI editor, TCL/IVR doesn't have one and I think it will never have.

Hope this helps, please rate post if it does!

New Member

Re: TCL IVR AA Script

Unfortunately we can't use CUE in this situation. It looks like I actually need the SRST version of the AA script in the situation in question after more research but I can't find the file. The Cisco Press Voice Gateways and Gatekeepers book indicates SRST-2.0.zip contains the SRST AA tcl script and is compatible with SRST version 3.0 or 3.3 and that the latest versions don't contain the SRST AA script. I can't find the SRST-2.0.zip file. Does anyone know where I can find the file?

Hall of Fame Super Gold

Re: TCL IVR AA Script

Hi,

I was not aware of an AA TCL/IVR version specific for use with SRST.

I supposed you can use either the standard B-ACD/AA on CCO under CME area, or the improved "PL2" branch that I maintain at:

http://pbevila.fastmail.fm/public/app-b-acd-aa-2.1.2.2-pl2.tcl

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