Hello I have the following scenario and just can't get it to work properly. Call comes in from gateway (FXO) triggers a TCL script that gives 3 options, one of them transfers the call to a CRS queue but when the agent picks up he cannot hear the caller, the caller can hear the agent but not the other way. CRS is G.729 and on the agent's phone during conversation it shows no packets received, any ideas on transfering from tcl to crs?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...