I am currently in the process of finding a suitable telephone directory/address book software for a project. The software must:
Allow click to call with our Cisco IP phone system
Allow data to be imported from a Word table
So far I have come across Telisca Click to Call software but this does not meet all of the requirements. I am aware that Click to Call can work on Word and Excel but don't think that these solutions are fit for purpose.
I was wondering if anyone could help out and if they know any Cisco or third party software that is suitable? or if there is any Cisco tool/functionality that would work? So far I can't find anything suitable made by Cisco.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...