Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Third Digit Strip off when dialed a number from the personal address book in call manager 9.1 and call does not get completed

Hi,

We have call manager 9.1.1.20000-5 in our office and We have a default corporate address book which works fine.

I have a request from my few seniors as they want a personal address book too. So I created a end user from enduser management and associated a new personal address book for few users. They can login in to enduser management from their pc and save the personal contacts. New phone address book appears on the user’s phone.

However the problem which I am facing is Third digit automatically strip off when we dial a number which is saved in the new personal address book only.

For Example if I have one cell number let’s say 9823456789  and I saved it in my new personal address book and I dial the number only 983456789 gets dialed and the third digit does not appear and call does not get completed.

1 REPLY
Cisco Employee

Re: Third Digit Strip off when dialed a number from the personal

Duplicate post #2

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
99
Views
0
Helpful
1
Replies