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New Member

Time problem on Cisco IP Phone 8941

Hi,

I have a problem with the date/time on severals Cisco IP phone 8941. We are still experiencing an issue with date/time on our IP phones - it freezes on some occasions and shows the same time since then.

If the phone has a reset, or an user logs out and login again (Extension Mobility), the time phone sets to a new value and stays there.

Version  CP-8941-K9= V01

App Load ID  SCCP 9-2-3-5

CISCO CALL MANAGER

System version: 8.5.1.12900-7

Thanks for your help,

Regards,

David

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Time problem on Cisco IP Phone 8941

Have you tried to upgrade the firmware of the 8941 IP phone.

Regards,

Pawan Arora

3 REPLIES
Silver

Time problem on Cisco IP Phone 8941

Does it show the correct time if you go under any menu options?

You are probably hitting this bug here:

8945 SCCP: Sometimes, phone doesn't update time in header

fixed in 9.3(1)

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtl73175

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Posted by WebUser Asad Raza from Cisco Support Community App

New Member

Time problem on Cisco IP Phone 8941

Have you tried to upgrade the firmware of the 8941 IP phone.

Regards,

Pawan Arora

New Member

Time problem on Cisco IP Phone 8941

Hi,

Thanks for your help.

We will uograde firmware phone.

Thanks,

Best Regards,

David Lozano

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