This probably won't help, but on CM 6.1 with CER running, you can go to CER Administration/ERL Membership/Switch Ports, find a phone, then click View. It will show the Switch IP Address, Switch HostName and Port Name.
I have no idea if there is anything like this with CM 4.1 or if you have Cisco Emergency Response going.
OPen a browser and enter the IP Address of the phone then click enter. A new page will open, on the left side click on the "network" and scroll down to the bottom of the page and look for "Neighbor Port". That's the port where your phone is connected. You can also see the switch name and the IP Address and tons of other interesting info.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...