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ToD Routing From Call Handler

Hitting a mental road block just need a little help.

I need to create a ToD route so that a otion off of a menu will be redirected to a cell after hours.

So far I have:

Created my Time Period and Schedule

Created Partition PT_Off and associated that with the time period.

Created DN 16504 in the PT_Off parition and that DN is forwarding all to the cell.

Created HP 16504 in PT_INTERNAL (this is where all extensions are located) this currently rings 5 phones.

The Unity connection call handler for option 1 is sending to HP 16504

So I need to get the Call handler option 1 after 6 pm to ring to the DN 16504 in PT_off that is in Time period 6pm to 6am.

This is where I am stumped. Following the guide it tells me to place the PT off and on in a CSS. Not sure how this would work since it is coming from connection.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080a7bc96.shtml#step3

Any advice on how I can proceed is welcomed.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

ToD Routing From Call Handler

It needs to be added to the CSS applied to UCON SIP trunk if using SIP integration or Voicemail Ports if using SCCP integration.

HTH,

Chris

2 REPLIES
Hall of Fame Super Silver

ToD Routing From Call Handler

It needs to be added to the CSS applied to UCON SIP trunk if using SIP integration or Voicemail Ports if using SCCP integration.

HTH,

Chris

New Member

ToD Routing From Call Handler

Thank you. Adding to the CSS of the VM ports did the trick.

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