We are having a requirement to setup a inbound calls based call canter.
My requirement is we are planning to take a toll-free number and what ever the calls are coming to Toll-Free number which should be diverted to 10 analog phones (randomly, incase of one busy next phone(should be picked randomly and equal distribution of calls to users).
For the above requirement what is the devices i required and any documentation will really help me.
We are having a 1751 router, can i use this by adding voice card.
Your help will be greatly appreciated, this not only helps me in getting the knowledge and it saves expenditure towards Consultant fees for my Company.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...