I have a new customer with complete UC (CUCM, CUC, CUE, UCCX and IM&P) and he has 10 sites, in two sites he doesn't have gateway. So, I would like to know if is possible use transcoder and MTP of other remote sites, becauso now I have problems with AA in CUE.
Sure why not, just create a MRG and add the resources of the other sites or use the other sites MRGL. Just be aware that if you may be sending G711 over the wan. Hence you need to plan for that additional badnwidth
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C====Call to A CUE-AA G.711====A, but region is G.729, so we need to use resource of C site.
I created a MRG and MRGL with Transcoder and MTP of C site. Follow the CUCM logs:
2014/09/16 10:39:52.609 111111111 8500 3227 SEP00E16DBAA284 CiscoUM1-1 ( 47 ) Resource unavailable, unspecified. Explanation: A resource unavailable event occurred and no other cause in the resource unavailable class applies.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...