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transfer an external call between two cucm 4.3

Dear all,

I have a trunk between two cucm 4.3,

and i'm facing the following problem, when transferring an external call that arrives to site 1, to a person in site 2 through the trunk.

the scenario is as follows:

A call arrives to site 1, i answer it and i click on transfer to transfer the call to a person in site 2, i could talk with that person to tell him that someone needs to talk to him, but when i click transfer again to fully transfer the call, the call will be disconnected, the person in site 2 hears a disconect signal, and the person calling from pstn doesn't hear anything.

can anybody help about that urgently pls

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