09-21-2007 12:12 PM - edited 03-14-2019 11:40 PM
Hey guys --
In the past I have been able to transfer directly to VM by creating a CTI PT with the extension *XXXX; CFA to VM with a VM profile that has a mask of XXXX.
Unfortunately, I have not been able to get this to work in CM6.
Let me know if I'm missing anything.
Thanks,
Ohamien
09-21-2007 05:01 PM
Hi Ohamien,
I didn't think the *xxxx method worked with newer Unity versions. The new sequence was xxxx#2. Here is a pretty good Tech Note;
Hope this helps!
Rob
09-26-2007 12:14 PM
Well that works, but is it not possible for the user to press *XXXX, and have the VM system translate that to XXXX#2?
I tried a VM profile of XXXX#2, but no dice.
Let me know.
09-26-2007 04:27 PM
I can't think of anything that would have changed in Unity to prevent the *xxxx method from working. This feature is pretty much entirely in CCM and transparent to Unity. Here's the tech note that worked with earlier CCM versions...
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