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New Member

transfer issue

Dear All

 

we NEED a solution for transferring.

our issue is we want our secretary can transfer the call even before call get connected ( in ring out phase)

 

issue is the transfer softkey will appear after the call is get connected not before that

how can i meet this requirement?

 

thanks alot

2 REPLIES

You can try Feature Control

You can try Feature Control Policy but that do not supported on all phones.

 

Thanks

Manish

Cisco Employee

Not possible, the closest

Not possible, the closest thing you would get is iDivert and that is admin configurable only, and one destination as well. You don't get to dial where to transfer, that depends on your CUCM config.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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