Has anyone ever had a customer ask for some sort of notification when transfer occurs? Situation is this: On a warm transfer, the customer would like a beep announcing that the call has been transferred. It makes sense, but I have never had anyone ask....
I came across with a similar problem. There is no (programmable, at least) solution available at the moment as far as I know. But we solved it.
Now, please do not laugh, I am super serious.
What we did: instructed agents to press any number on the dial pad before hitting the transfer softkey. The caller party hears a beep which is actually the DTMF tone generated by the agent when pressing that number...
Well, our customer is happy with this solution, you might also give it a try.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...