Transfer Service CUCM

[ricardorojas123]

Occasionally, the phones are not able to transfer calls (In normal operation, the transfer works fine). So I have to restart the Cisco IP Voice Media Streaming App Service and the situation is normalized again. CUCM release 6.

[Jaime Valencia]

There is no transfer service, most likely you're using MTPs and you're running out of it. You can look at the app log to confirm that.

HTH

java

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[ricardorojas123]

How I can look the app log? (CUCMver 6)

[Jaime Valencia]

Via RTMT

HTH

java

If this helps, please rate

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[ricardorojas123]

I find this logs:

Machine Name: Publisher
Severity: Error
Message:  : 20510: Aug 13 09:47:34.136 UTC :  %CCM_CALLMANAGER-CALLMANAGER-3-MtpNoMoreResourcesAvailable: No more MTP resources available. Cluster ID:StandAloneCluster Node ID:Publisher
App ID: Cisco CallManager

how I can resolve this? Can you help me? I could suggest something?

[ricardorojas123]

The Media Termination  Point is the Publisher server. No external MTP.

MTP Publisher Status: Registered with

[ricardorojas123]

any suggestions ?