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Community Member

Transfer Time

I have someone saying the time to transfer call from CUC Call handler to a UCCX App is too long. Right now it's 3 or 4 seconds. I have locked the input for that option in the call handler. I don't think there is anything that can be done, but maybe I am missing something?

Thanks!

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Community Member

Re: Transfer Time

Have you checked the application's script? Possibly either there is a delay line in the script or simply just a delay in the wav file that you can edit out with an audio editing program.

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