Transferred Calls - Are they the same as an intercom call
We have just installed CM 6.1. We are running into a small problem. Forward no answer internal and Forward no answer external are treated the same if a call comes into the receptionist and she transfers it to another extension. We'd like it to ring 25 seconds then transfer back to the receptionist if it's an external call. But internal calls can just ring until the caller hangs up. Right now all calls ring 25 seconds then transfer back to the receptionist.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...